Question 1

How do I track my order?

Accepted Answer

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number on the carrier website to track your delivery in real time.

Question 2

What is your return policy?

Accepted Answer

We accept returns of unopened items within 30 days of purchase. All returns are subject to a 15% restocking fee. Opened products cannot be returned. Please contact us to receive a Return Merchandise Authorization (RMA) number before shipping anything back.

Question 3

Are your products safe to take with medications?

Accepted Answer

Our products are formulated with safety in mind, but we always recommend consulting your healthcare provider before starting any new supplement, especially if you are taking prescription medications or have a medical condition.

Question 4

How long does shipping take?

Accepted Answer

Standard shipping within the contiguous US typically takes 5–7 business days. Expedited options are available at checkout. Free standard shipping applies to all US orders over $75.

Question 5

Are your products hypoallergenic?

Accepted Answer

Yes — all SaBio Therapeutics formulas are designed to be hypoallergenic and free from common allergens including gluten, dairy, soy, and artificial additives. Please review the full ingredient list on each product page for complete details.

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